Waterboss Proplus 380 Water Softener Instruction Manual
Waterboss Proplus 380 Water Softener
Waterboss Proplus 380 Instructions
Here we offer the Waterboss Proplus 380 Water Softener manual completely free and in English. We have cataloged this manual in the Water Softeners section on Manualverse, and it has been rated by 1 users with an average rating of 5. If you have any specific questions about Waterboss Proplus 380 Water Softener, we suggest checking the Frequently Asked Questions (FAQs) section of this manual.
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Waterboss Proplus 380 Water Softener Specifications
| Specification | Value (Proplus 380) |
|---|---|
| Maximum Compensated Hardness | 100 gpg (1710 mg/L) |
| Maximum Capacity | 38000 grains (2462 grams) |
| Maximum Ferrous Iron Reduction | 10 ppm |
| Minimum pH (standard units) | 7 |
| Media Type and Amounts | Self-Cleaning Filter, 1.5 lb (0.7 kg) KDF Media, 2.0 lb (0.9 kg) Fine Mesh Resin, 1.25 cu. ft. (35 L) |
| Capacity (6 lb Salt Dosage) | 27100 grains (25.4 gal / 96 L water, 39 min regeneration) |
| Capacity (10 lb Salt Dosage) | 34650 grains (29.7 gal / 112 L water, 47.5 min regeneration) |
| Min / Max Water & Ambient Temperature | 40°F / 100°F (4°C / 38°C) |
| Mineral Tank Size | 11.5 I.D. x 28 in. (29.2 I.D. x 71.1 cm) |
| Peak Flow Rate | 8.2 gpm (31 L/min) |
| Pressure Drop at Service Flow Rate (8 gpm) | 14.6 psi (1.0 bar) |
| Maximum Flow Rate to Drain (Regeneration) | 3.0 gpm (11.4 L/min) |
| Minimum / Maximum Water Pressure | 20 psi / 80 psi (1.4 bar / 5.5 bar) |
| Minimum Water Flow Required | 3.0 gpm (11.4 L/min) |
| Controller Type | 2 Button |
| Frequency of Regeneration | Demand |
| Salt Storage | 170 lb (78 kg) |
| Height | 33.4 in. (84.8 cm) |
| Footprint | 16.5 x 20 in. (42 x 51 cm) |
| Electrical Rating | 12 VAC, 50/60 Hz, 0.015kW-hr |
| Plumbing Connections | 1-inch male (NPT) |
| Shipping Weight (approximate) | 135 lb (61 kg) |
| Rated Efficiency (1 lb Salt Dosage) | 5510 grains/lb (785 grams/kg) |
| Capacity at 1 lb Salt Dosage | 5510 grains (357 grams) |
Waterboss Proplus 380 Details
The Waterboss Proplus 380 is engineered to provide superior water treatment, serving as a comprehensive appliance for enhancing water quality in your home. This model comes equipped with a detailed owner's manual, offering essential guidance for installation, efficient operation, troubleshooting, and part replacement. Should you encounter any operational issues, a dedicated HelpLine and online resources are available to ensure continuous support and maximum performance from your appliance.
At the heart of its operation is a sophisticated four-button controller featuring an LCD display. This interface allows users to monitor the appliance's status, initiate regenerations, and customize settings. It clearly shows the amount of soft water remaining (in hundreds of gallons or liters) and indicates regeneration cycle numbers during operation. A distinctive green waterMizer® light flashes when water is flowing, serving as a useful visual cue for verifying proper plumbing and detecting potential leaks within the system.
Maintaining optimal salt levels is crucial for the Proplus 380's efficiency. Users should ensure the salt level is always at least one-third full, refilling it when it drops below the water level in the brine cabinet. The use of clean pellet, solar, or cube type salt is recommended, with a strict caution against mixing different types or using rock salt. For those considering alternatives, potassium chloride can be used; however, it necessitates increasing the hardness setting by 12%. Important: Potassium chloride should not be used if your water contains iron and/or manganese.
The appliance includes a versatile bypass valve located on the main control valve. This feature allows users to isolate the softener for maintenance or to provide untreated water for outdoor applications like watering plants. Additionally, the bypass valve can be partially adjusted from the Service position towards the Bypass position to blend a desired amount of hardness back into the water supply. Proper pre-installation checks are vital, including verifying water pH (ideally 7 or above), iron levels, and hardness, which the Proplus 380 can treat up to 100 grains per gallon.
For consistent performance, the system requires protection from freezing temperatures. Regular maintenance includes an annual disinfection process using 4.0 fluid ounces (120 mL) of 5.25% sodium hypochlorite (household chlorine bleach) added to the brine well, followed by a manual regeneration. Advanced settings allow for customization beyond factory defaults, such as selecting salt dosages for efficiency or capacity, setting precise regeneration times (e.g., 2 AM default), and choosing between Demand or Delayed regeneration modes.
A specialized powerClean™ mode is available for water supplies with high iron content. When activated, this mode initiates a regeneration cycle every other day, utilizing 7 pounds (3.2 kg) of salt, to effectively mitigate iron buildup in the resin bed. It is recommended to run powerClean™ for at least two weeks every six months. Furthermore, the Waterboss Proplus 380 is proudly certified for barium and radium 226/228 reduction in accordance with NSF/ANSI Standard 44, ensuring comprehensive water treatment capabilities.
Frequently Asked Questions (FAQs)
Can't find the answer you need? Here are some frequently asked questions about the Waterboss Proplus 380 Water Softener, and we answer them below.
E1 (Home not found): Cycle power by unplugging and re-plugging the transformer. Ensure the controller is fully seated.
E2 (Motor error): Check motor wiring and plug; cycle power. If it persists, the motor or its wiring may be defective.
E3 (Home offset): The controller will attempt to reset automatically. Ensure it is correctly attached to the drive end cap.
E4 (Home latched): Indicates gear teeth are not engaged, a stripped gear, or a valve jam. Cycle power to reset the system.
E5 (Memory error): This indicates a controller malfunction and typically requires replacing the controller.




