Ecobee4 Thermostat Instruction Manual

Manual Ecobee4 Thermostat Instruction Manual

Ecobee4 Thermostat Instruction Manual

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Ecobee4 Thermostat

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Ecobee4 Thermostat Instructions

Here we offer the Ecobee4 Thermostat manual completely free and in English. We have cataloged this manual in the Thermostats section on Manualverse, and it has been rated by 1 users with an average rating of 5. If you have any specific questions about Ecobee4 Thermostat, we suggest checking the Frequently Asked Questions (FAQs) section of this manual.


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Ecobee4 Thermostat Specifications

Feature Specification
Product ecobee4 smart thermostat with room sensor
Supply Voltage 24 VAC
Maximum Current 2 A
Incompatible Systems Line (high) voltage systems (110/120/240 VAC, L1/L2) and millivolt systems
Thermostat Terminals Rc, Rh, G, C, Y1, Y2, W1, W2, O/B, PEK, ACC+, ACC-
Conventional Systems Heating and cooling, up to 2 stages each
Heat Pump Systems Air or geothermal heat pump with auxiliary heat (up to 2 compressor stages)
Hydronic Systems Boiler or radiant system with air handler and conventional cooling or heat pump
Accessory Support Humidifier, dehumidifier, ventilator (ERV/HRV)
Accessory Wiring Modes 1-wire (ACC+) or 2-wire (ACC+, ACC-)
Power Without C Wire Power Extender Kit (PEK), included
PEK Wiring Requirement 4 wires (W/W1, Y/Y1, G, R) or 3 wires (Y/Y1, G, R)
PEK Control Board Connections 5 white wires: R, C, G, W, Y
Rc/Rh Jumper Internal and automatic; single R wire goes to Rc terminal
Comfort Settings Home, Away, Sleep, plus up to 5 custom settings
System Modes Heat, Cool, Auto, Off
Voice Features Built-in microphone, volume control, microphone off, push to talk
Smart Home Compatibility Apple HomeKit
Wall Anchor Drill Bit 3/16 in
Box Contents Thermostat, room sensor and stand, backplate, Power Extender Kit, trim plate, screws, drywall plugs, install guide, room sensor manual, wire labels, voice card
Minimum RF Separation Distance 8 in from all persons
FCC Classification Class B digital device, Part 15
FCC ID WR911615121215
IC ID 7981A-11615121215
Canadian Compliance CAN ICES-3 (B)/NMB-3(B), IC RSS-102
Environmental Compliance RoHS Directive 2002/95/EC
Warranty 3-year limited warranty
Repaired/Replacement Unit Warranty Remainder of original warranty or 90 days, whichever is longer
Country of Assembly China
Document Reference EB-STATE4-01 / 770-00034

Ecobee4 Thermostat Details

The ecobee4 installation manual splits the process into two paths. Before choosing one, the user cuts power to the HVAC system at the master switch or circuit breaker box. They then confirm the system is off by calling for heat or cooling and checking that no air comes from the vents. With a boiler, they should check that the main flame is out. Next, they photograph the existing wiring and look for a C wire. If there is one, they follow Guide 1. If not, they follow Guide 2.

In Guide 1, the C wire powers the thermostat directly, so the Power Extender Kit is not needed. Each wire is labeled and disconnected one at a time. Any existing jumper between R terminals is left alone. Wires go into the side of the terminal blocks, not the front, and pressing the levers makes insertion easier. A correctly seated wire makes its lever drop. After the wires are tested with a gentle tug, the thermostat clicks onto the backplate.

Guide 2 starts at the HVAC equipment. The user opens the cover and photographs the control board. They label only the R, Y, G and W wires that run to the thermostat, then move them onto the gray terminal blocks of the Power Extender Kit. The kit's white leads then connect back to the control board. If wires are connected to both Rc and Rh on the board, the system may have two transformers, and ecobee support should be contacted.

At the wall in Guide 2, the Rc, C and PEK wires are connected first, and the remaining wires go to their matching terminals. The optional trim plate can hide marks or holes left by the old thermostat. Excess wire should be pushed back into the wall, and any large openings should be sealed. Drafts from these holes distort temperature readings and can stop the unit from sitting flush against the wall.

The home screen shows the system mode, indoor temperature, indoor humidity, a menu, the local weather with a weekly forecast, voice control, and a Quick Changes button for switching between Home and Away. The user sets the temperature by sliding a bubble up or down. The Heat icon turns orange while heating runs, the Cool icon turns blue while cooling runs, and both stay white while the system is idle.

The menu includes Registration, Vacation, System, Alerts and Reminders, Settings, Comfort Settings, Schedule and About. A badge on the menu icon signals a pending notification. For humidifiers, dehumidifiers and ventilators, the user chooses the matching 1-wire or 2-wire accessory option on screen during setup. This tells the thermostat how the ACC terminals are wired.

If the thermostat does not power on, the manual suggests three checks. First, make sure every wire is fully seated. Second, make sure the HVAC cover panel is properly closed, because some systems will not run with it open. Third, confirm that a single R wire is in the Rc terminal and that any Power Extender Kit wires are in the correct terminals. Old thermostats can contain mercury and should go to a hazardous waste facility for recycling.

Frequently Asked Questions (FAQs)

Can't find the answer you need? Here are some frequently asked questions about the Ecobee4 Thermostat, and we answer them below.


Does the ecobee4 work with high-voltage or millivolt systems?
No. The ecobee4 is designed for 24 VAC systems with a maximum current of 2 A. If the old thermostat is marked 110 VAC, 120 VAC, 240 VAC, high voltage, or L1/L2, it is probably not compatible.

What if I do not have a C wire?
Use the Power Extender Kit included in the box and follow Guide 2. Your system needs either 4 wires (W/W1, Y/Y1, G and R) or 3 wires (Y/Y1, G and R).

Should I install a jumper between Rc and Rh?
No. The ecobee4 handles the Rc/Rh connection automatically. If you have only one R, Rc or Rh wire, put it in the Rc terminal.

Which HVAC systems are supported?
The manual includes wiring diagrams for conventional heating and cooling with up to 2 stages each, air or geothermal heat pumps with auxiliary heat, and boiler or radiant systems with an air handler.

Can I connect a humidifier, dehumidifier or ventilator?
Yes. These accessories connect to the ACC+ terminal, or to both ACC+ and ACC-, using a 1-wire or 2-wire setup. Select the matching accessory type on the thermostat screen during setup.

What size drill bit do I need for mounting?
Use a 3/16 in drill bit to make holes for the included drywall plugs.

My ecobee4 does not turn on. What should I check?
Make sure all wires are fully seated, the HVAC cover panel is closed, a single R wire is in the Rc terminal, and any Power Extender Kit wires are in the correct terminals.

How long is the warranty?
The ecobee4 has a 3-year limited warranty from the date of purchase. Repaired or replacement units are covered for the rest of the original warranty or 90 days, whichever is longer.

How many comfort settings can I use?
You can use Home, Away and Sleep, plus up to 5 custom comfort settings.

How do I contact ecobee support?
Call 1-877-932-6233 in North America or 1-647-428-2220 internationally, or email support@ecobee.com.

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